We are able to ship thanks to our delivery partners Tnt, Fedex and DHL all around the world.
National and international shipping rates are calculated by the shipping provider based on package weight and zip code/destination. The shipping costs for your order will be displayed during the checkout process along with any applicable local taxes. Be aware that international packages are subject to duties and customs fees which are not calculated at check out. Depuravita has no control over these fees and will not assume responsibility. Those fees will be billed upon delivery.
At time of dispatch, we will send you a Shipping Confirmation email including your tracking information. Our processing and dispatch process starts from the moment we get credit card or PayPal authorisation and verification.
Our processing and dispatch process starts from the moment we get credit card authorisation and verification. Pending availability of stock, we aim to process and dispatch your order within 1-2 business days, Monday through Friday, working closely with our shipping partners to minimize the potential impact of delays through customs for our international customers.
At time of dispatch, we will send you a Shipping Confirmation email. The email includes your tracking number so that you can keep tabs on your shipment easily. Sometimes these emails can end up in your spam folder or “promotions” tab in Gmail. If you can't find your shipping confirmation email, try searching your inbox for all emails from email@example.com.
Please keep in mind: Our processing and dispatch process starts from the moment we get credit card or PayPal authorisation and verification. Once an order has shipped, tracking information can take up to 48 hours to update. If it’s been over 48 hours without an update, you're unable to locate your Shipping Confirmation email or are encountering any other issue, send us an email straight away - we're here for you!
If your order is shipping to an incorrect address, please send us a message and we'll do our best to change the destination before the package ships.